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Refund & Cancellation Policy

Refund & Cancellation Policy

Because You Deserve a Seamless Experience

At Overthinker, your satisfaction is our priority. Every product is crafted with care, and we want you to feel confident and comfortable in every purchase. That’s why we’ve created a fair, transparent, and easy-to-understand exchange and refund policy.

Refund Policy

Rare, But We've Got You Covered

Though we don’t offer refunds in most cases, we absolutely stand by our quality. If something went wrong on our end—like you received a defective, damaged, or incorrect item—we’re here to make it right.

To qualify for a refund:

  • Inspect your order as soon as it arrives.
  • Contact us within 24 hours of delivery.
  • Claims made after 24 hours will not be accepted.

Once we receive and inspect the item, we’ll confirm if a refund is approved. If so, the amount will be returned to your original payment method within 10 business days.

Heads up: Your bank or credit card company may take additional time to post the refund.

How it works:

  • Contact us before sending anything back—unapproved returns won’t be accepted.
  • You’ll need to cover the return shipping cost.

Note: Items bought during a sale or promotion are final sale and not eligible for exchange.

Need help? Email us at shopwithoverthinker@gmail.com

Cancellation Policy

We Move Fast, So Should You

We process orders quickly—because we know you're excited to receive them.

  • If your order is already dispatched, we can no longer cancel it.
  • If it’s still processing, cancellations are possible—just email us right away.

Quick Summary

  • Need an exchange? Reach out within 7 days. We’ll make it right.
  • Received a damaged or wrong item? Let us know within 24 hours. We’ll take full responsibility.
  • Changed your mind? If the item hasn’t been dispatched yet, we can cancel your order.

We’re not just a brand—we’re a team that cares. If you have questions or need help, don’t hesitate to reach out.

Email us at shopwithoverthinker@gmail.com and let’s make it right—together.